Since the beginning of the year, the United Kingdom is no longer part of the European single market. And Brexit has immense consequences for trading online. Goods must now be cleared through customs on import and export – as is the case for Switzerland or Norway. As a result, retailers and manufacturers are faced with unfamiliar hurdles and consequently greater expenses than before.
You have to allow more time for the border crossing of packages as well as observe numerous new formalities. PVS does not leave its customers alone here. Together with its new partner Whistl, the company offers a complete service package for online retailers: the offer includes services from fiscal representation to customs clearance and product liability to product safety – regardless of whether they sell in their own shop or on established online marketplaces.
Our solution offers great cost and time savings to retailers and manufacturers who want to continue to smoothly distribute their goods in the UK e-commerce market or expand there in the future,” says Heinz Karow, Advisory Board Member of PVS Europe and President of the F4E Network. “The goods are merely cleared through customs on import, stored at Whistl Fulfillment and packed and shipped according to the customer’s specifications. This eliminates the need for customs when shipping the individual goods to consumers. A contact person is also available to assist customers, whether for day-to-day business or special cases.”
Smooth shipment of goods despite Brexit
Whistl is the leading logistics specialist in the UK, offering e-fulfilment services as well as mail and package delivery through its own multi-carrier network. Like PVS, the British company is part of the F4E (Fulfillment for Europe) network, an association of European fulfilment service providers. Within this network, a returns hub is set up in the respective destination country – this has the advantage that there is a local address for returns. The F4E partner processes the returns, transmits the goods receipt via interface and transfers the credit note to the end customer. Since the returns are bundled and sent back to the country of origin, the shipping costs are also reduced here.
“A successful example of our partnership is our joint customer Sportpursuit, based in the UK” says Roderic van Praet d’ Amerloo, International Business Development Manager PVS Europe. “Since January of this year, orders from this sports and outdoor retailer from the European Union market have been processed via our fashion location in Haßfurt. This includes logistical services and the processing of returns. The market in our own country continues to be served by Whistl Fulfilment. This makes the process as uncomplicated as possible for our customers and consumers continue to receive their packages smoothly.”
Do you need support with your e-commerce activities in the UK? If so, please contact Claudia Alischer (claudia.alischer@pvs-europe.com).
Estefania ist seit 2021 als Online Marketing Managerin bei PVS tätig. Sie erstellt Inhalte für Blog-Beiträge, die sich rund um das Thema E-Commerce und Fulfillment drehen. Händler und E-Commerce-Brands können von Tipps, Trends und Herausforderungen in der Branche profitieren.